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News and Events

05.05.12

The Kenya Development Learning Centre (KDLC) is located at the Kenya Institute of Administration (

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E-GOVERNMENT MANUALS

Opinion Poll

Do you think e-Government is doing enough to enhance public e-service delivery?
 

Welcome to egovernment

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Welcome to the Directorate of  e-Government website where all GoK agencies get up-to-date and authoritative e-Government information & resources to assist them achieve their ministry's/department's e-Government goals, as well as all Kenyans and others to stay abreast with on-goings of e-Government in Kenya.

The achievement of e-Government is one of the main priorities of the Government towards realization of national development goals and objectives for wealth and employment creation. Effective and operational e-Government will facilitate better and efficient delivery of information and services to the citizens, promote productivity among public servants, encourage participation of citizens in Government and empower all Kenyans.

~ H.E. Hon. Mwai Kibaki, President of Kenya~

Interactive Voice Response System - IVRS

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Interactive Voice response System is geared towards providing information about the services provided to the public or Kenyan citizens by the Government. This is departure from I use the traditional methods of providing this information like the media or bulletins or physical enquiries from where the services are provided. It is a mobile based application where the citizens can get this information. The system has been motivated by the high number of citizens (over 65%) with the access to the mobile phones as well as the changing communication channels.

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