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e-Government in Kenya
The achievement of e-Government in Kenya has been one of the main priorities of the Government of Kenya towards the realization of national development goals and objectives for Wealth and Employment Creation, as stipulated in the Kenya Vision 2030.
The Government of Kenya established the e-Government Programme in June 2004. It has since then committed itself towards achieving an effective and operational e-Government to facilitate better and efficient delivery of information and services to the citizens, promote productivity among public servants, encourage participation of citizens in Government and empower all Kenyans.
What is e-Government?
E-government means different things to different people. E-government generally involves using ICTs to transform both back-end and front-end government processes and provide services, information and knowledge to all government customers, that is the public, businesses, government employees and other government agencies. e-Government uses a range of information technologies, such as the Wide Area Networks, Internet, and Mobile Computing, to transform government operations in order to improve effectiveness, efficiency, service delivery and to promote democracy.
E-government can thus be segmented into what are known as primary delivery models; the relationship between government and citizens (G2C), electronic interactions between government agencies and private businesses (G2B), relationship between governmental organizations (G2G), and the relationship between government and its employees (G2E).
e-Government is a fundamental element in the modernization of Government. It provides a common framework and direction across the public sector and enhances collaboration within and among public sector organizations and institutions, between Government and the business community, and between Government and the citizens that it serves in the implementation of Government Policies. It also identifies ways of developing the skills needed by public servants to realize the new opportunities offered by ICT advancement such as the internet.
The e-Government Strategy is designed to achieve pre-determined set of goals and objectives, which are: better and efficient delivery of Government information and services to the citizens, promote productivity among public servants, encourage participation of citizens in Government and empower all Kenyans in line with development priorities outlined in the Economic Recovery Strategy for Wealth and Employment Creation.